Information You Submit
A name, phone number, or address entered into a search form is sent to the third-party provider that supplies the results. Covina Residents Directory does not keep a copy of those searches on its own servers. Messages sent to us contain only the details included by the sender and are used to respond.
Routine Technical Logs
Hosting systems may record an IP address, browser type, viewed pages, and time stamps. Those logs are reviewed in aggregate for site health and broad page-use trends. Cookies or similar tools may support basic analytics and, where used, advertising measurement.
How the Information Is Used
The limited information supports site operation, troubleshooting, traffic counts, and page improvements. Visitor lists are not sold, and individual user profiles are not built here.
External Portals and Services
Pages may link to county and state records portals, library collections, archives, and third-party search tools. Information submitted on those services is governed by their own privacy notices. The same applies to sponsored results supplied by another company.
Who Can Receive It
Hosting and support providers process the technical logs described above. Analytics or advertising partners may receive automatic data where those tools operate. Disclosure otherwise occurs only when valid legal process requires it.
Security and Retention
The service uses an encrypted connection, and logs are retained only for the purposes described above. Since there are no accounts, this service does not hold a password or user profile that could be exposed here.
People Under 18
The service is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If a minor has sent information, contact us so it can be deleted.
Your California Privacy Choices
California’s Consumer Privacy Act and related amendments, Civil Code §§1798.100 et seq., may provide access, correction, deletion, and sale or sharing opt-out rights against covered businesses. Covina Residents Directory keeps little personal information, so a request usually means checking the contact mailbox and applicable server logs. Use the Contact page to ask. Public records held by California, Los Angeles County, or Covina offices are outside our control; requests about those records belong with the custodian.
Policy Changes
Revisions will be posted here. Continued use after a revision indicates acceptance of the updated policy.